PSRI SERVICE CHARTER

                                       POPULATION STUDIES AND RESEARCH INSTITUTE

                                                   COMMITMENT TO SERVICE DELIVERY

 

In our service delivery, we pledge that:

  • Students admitted to the Institute shall process applications three months prior to reporting date.
  • Upon registration, a student shall be issued with clear guidelines on academic programmes, examination rules, fees structure, student support services and disciplinary procedures.
  • All lectures shall be conducted fully and on time, as per approved timetables.
  • Consolidated mark sheets shall be finalized and forwarded to examinations office within one month following end of examinations.
  • Postgraduate supervisors for Masters or Doctoral degrees will give feedback to their students within four weeks after receiving a project or thesis chapter.
  • Programme coordinators shall submit reports annually.
  • Queries from library users shall be responded to within a day.
  • Staff performance appraisal shall be conducted annually.
  • The Institute shall maintain a healthy, safe and pleasant environment.
  • The Institute shall be a drug free and a no smoking zone.
  • Routine correspondence shall be replied to within seven days from the date of receipt.
  • The Institute shall be gender sensitive.
  • The Institute shall not condone impropriety.
  • The Institute is a CORRUPTION FREE zone.

 

                                                                   ISO 9001:2008 Certified

Expiry Date